If you are unhappy with any aspect of our customer service or have a complaint please submit a complaint below. Find out more about our complaints procedure here. Please contact your electricity supplier directly regarding your electricity bill, keypad top up or if you are moving house. Name *: Telephone: Email *: Address 1*: Address 2: Town: Postcode*: Please give details of your complaint including relevant dates and times (where possible)*: Please note: maximum of 20,000 characters in this fieldEnter security code*: Retype the numbers below: ---- .