Make a complaint

If you are unhappy with any aspect of our customer service or have a complaint please submit a complaint below. Find out more about our complaints procedure here. 

Please contact your electricity supplier directly regarding your electricity bill, keypad top up or if you are moving house.

Name *:
Telephone:
Email *:
Address 1*:
Address 2:
Town:
Postcode*:
Please give details of your complaint including relevant dates and times (where possible)*:	Please note: maximum of 20,000 characters in this field
Enter security code*:	Retype the numbers below:   ----

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