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Connections

Do you need a new connection or a change to an existing connection to our network?  You can apply online for a new connection, or to modify an existing connection, or install generation or low carbon technologies.

Need to apply but not sure what's involved?

If you'd like to know more about the process and what you need to provide:

Connection Process

Looking for a budget cost for a new connection?

If you’d like to get a rough idea before you send us your application:

Budget Cost Tool

Only installing EV charger or a Heat Pump?

If you are only installing this plant, then check the Low Carbon Technologies:

Low Carbon Tech

Need help to find the correct application form?

If you would like help to find the correct application form:

Application Finder


Can't find what you're looking for? 
Message us for any general enquiries via WhatsApp. We're here to help from 7.30am - 11.30pm, 7 days a week, (including Public and Bank Holidays).

Scan the QR code with your mobile phone to chat to us on WhatsApp now.


Or if you want to speak with us, our customer service team is available between 8.30am - 5.00pm Monday to Friday (excluding Public & Bank Holidays). Contact us on 03457 643 643.

Applications

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Job Tracker

Log in to view the status of your application and submit a query 

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ICP Portal

If you are a registered ICP, sign in to the ICP portal

ICP Portal