There are a number of reasons why your power cut may not be displayed on Powercheck:
- It has not been reported – you can report a power cut online or via our customer helpline 03457 643643.
- The map only displays power cuts affecting more than ten properties.
- The problem may be resolved. When the power is back on, the pin is removed from the map.
- Powercheck does not currently provide information on planned network outages. If you received a card through the post to notify you that your power was going off for essential network maintenance work, this will not be displayed on the Powercheck map.