You can get in touch with us online to report a problem, ask a question or give us your feedback.
You can report a power cut or another issue here.
For 24/7 support contact our customer helpline on 03457 643 643 to report a loss of electricity supply.
You can also message us for any general enquiries via WhatsApp. We're here to help from 7.30am - 11.30pm, 7 days a week, (including Public and Bank Holidays).