Before using Northern Ireland Electricity Networks' (NIE Networks') social media channels, please read our guidelines.
We reserve the right to remove and block posts and report, without notification, users who:
- bully, harass or intimidate any individual or organisation
- are unlawful, libellous, defamatory, abusive, threatening, harmful, obscene, profane, sexually oriented or racially offensive
- infringe or violate someone else's rights
- violate the law
- discuss ongoing legal proceedings
- are spam
- advertise products or services
- are irrelevant or off-topic
- are disruptive
- are repetitive.
We will also block, remove or ban any user who:
- continues to post comments such as those listed above
- encourages others to post such comments
- uses offensive images as their profile picture
- has an offensive user name.
Read more about Twitter Terms of Service and Rules.
Getting In Touch
NIE Networks' Facebook & Twitter page is monitored 9am – 6.00pm. In addition to our Twitter &Facebook service, you can contact us here.
If you are reporting a power cut, you can report your power cut online or call our customer helpline on 03457 643 643. If your enquiry relates to your electricity bill contact your electricity supplier.