In most cases, customers who are medically dependent on electricity will be familiar with the process and limitations of their equipment as power cuts can occur from time-to-time during a typical year, including during severe weather, for regular maintenance or due to damage and other routine faults.
These customers often have backup power sources to keep vital equipment powered for several hours during a power failure.
Customers who require a continuous supply of electricity for medical reasons should seek advice from their local health service provider.
Backup power supplies and associated equipment should be regularly checked and maintained by a competent person. If you're concerned, you should speak to your medical equipment or health care provider now.
If emergency power cuts are needed customers will be able to find their block and the blocks affected by visiting our website.
