A planned power cut or interruption means that your electricity supply may be temporarily interrupted so that we can carry out essential maintenance on the network safely, make improvements and reduce the chance of unplanned power cuts. We will notify you about planned interruptions in advance. You should receive a postcard from NIE Networks that provides you with the times and dates of the planned work. If you have a query about a planned interruption please get in touch.
If we need to cancel planned work we will try to notify you in advance and if this is not possible we will notify customers about cancellations on Twitter @NIElectricity.
Often with an unplanned power cut the cause of the power cut is outside our control (for example, lightning may strike our electricity network) so we will not be able to give you warning. We will always try to restore your supply as soon as possible.
You can monitor progress using our powercheck application or report a power cut online. If you have medical support equipment that relies on power, then we advise you to join our critical care register for updates.