- Check your trip switch – this checks if it is a problem with the electrics in your property.
- If possible – see if your neighbours are also without power or if the street lights are off.
- Check for power cuts in your area. Powercheck provides real-time fault information map – is your power cut on it?
- Report it online if you can't see the power cut in your area or message us on WhatsApp.
- Have your Meter Point Reference Number (MPRN) or your postcode and house number handy.
- Keep safe: Never approach broken lines or damaged poles. Report a dangerous situation by calling us on 03457643643.