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Due to Storm Arwen there is a possibility of power cuts.

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Answers to your most popular questions

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How Can We Help?

Our customer service team is ready to help and answer any questions you may have.

Report An Issue

Get in touch to report damage to the network such as street lighting, vandalism or tree cutting issues.

Vulnerable Customers

Sign up to our Medical Care Register and find out how to report bogus callers.


Find our more about wayleave payments, how to identify electricity equipment on your land and other popular questions.

Preparing For Winter

Find out how to prepare in case of a power cut this winter.