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Answers to your most popular questions

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How can we help?

How can we help?

Our customer service team is ready to help and answer any questions you may have

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Report an issue

Report an issue

Get in touch to report damage to the network including street lighting, vandalism, tree cutting issues

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Vulnerable customers

Vulnerable customers

Register for our medical care information service and find out how to report bogus callers

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Wayleaves

Wayleaves

Find our more about wayleave payments, how to identify electricity equipment on your land and other popular questions.

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Preparing for winter

Preparing for winter

Some tips and links to help you prepare for winter

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