How to read your meter

Below is our guide to reading common meters including clock dial, keypad and economy 7.
You can also access our guide to reading import/export meters >


Single rate meters

If you are prompted to enter one meter reading this means you have a single rate meter with a flat rate for your electricity all day. You may use electricity to power lights, immersion heaters, electric showers and other appliances.

 

Single rate digit meterDigit meters

For example reading is 28792:

Read from left to right
Ignore any numbers marked 1/10 or 1/100 or in red

 

 

 

Single rate keypad meterKeypad meters

Press 9 on meter or freedom unit to display reading

 

 

 

'Clock-type' meters‘Clock-type’ meters

For example reading is 38792:

Read dials from left to right
Ignore any numbers marked 1/10 or 1/100 or in red
If the pointer is between two numbers – give the lower number

 

 

Dual and multi rate meters

If you are prompted to enter two or more meter readings this means you have a dual rate meter with different rates throughout the day.

For example, you may have a higher electricity rate at breakfast and tea-time but a lower rate over night. You will use electricity to heat water and for storage heaters.

Dual & multirate digit meterDigit meters

Push button to scroll through the display:

Rate 1 or R1 for first read

Rate 2 or R2 for second read

TOTAL B for heating units (Multirate)

 

 


Dual and multirate keypad meterKeypad meters

Push 3 on meter or freedom unit for first read
Push 3 again for second (or additional) reads

 

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