Powercheck FAQs

Powercheck is a real time fault information map which is regularly updated to provide information on power cuts. Here are some frequently asked questions from our customers that may help answer your questions:

  • Why is my power cut not on Powercheck?
  • The fault pin isn’t at my house – how do I know if this is my power cut?
  • Why is there no restoration time for my power cut?
  • Why has the number of properties affected by the power cut changed on powercheck?
  • Why has the fault pin moved on powercheck? Is it the same fault?
  • Why has the estimated restoration time for my power cut changed on powercheck?
  • Why can I not zoom in on the map to my house on powercheck?
  • Why is Powercheck a BETA version?