Customer helpline
03457 643 643

Contact us

Please get in touch with us using the links below.

You can report a power cut online or by contacting our customer helpline on 03457 643 643 which is open 24 hours a day to report a loss of electricity supply. 

Customers using text phones can contact our Minicom Line on 03457 147 128 which is also available 24 hours a day to report a loss of supply.

Northern Ireland Electricity Networks Limited - Registered in Northern Ireland - Registered No: NI26041
Registered Office: 120 Malone Road, Belfast, BT9 5HT