Stakeholder Workshops & Surveys

As part of our ongoing engagement with consumers, we recently met a number of stakeholders in Derry/Londonderry and Belfast and carried out surveys with our domestic & business customers.

At NIE Networks, we understand that it is important to listen to the opinions of our customers.

We recently met with a number of stakeholders to update them on our progress against the Ten Network Promises to improve the service and efficiency of the networks in Northern Ireland. We also asked for input on areas such as customer service, connections and future networks.

Here are the presentations discussed at these workshops: Here is what our stakeholders told us during the workshops:
We are also keen to understand the views of our wider domestic and customer base on our service levels. Here are the results of the latest surveys: