Storm Hector - 10am update

Over 18,000 customers have had power restored following the damaging gusts of Storm Hector last night. NIE Networks crews have been working late into the evening and from early morning. At present around 7,000 customers remain without electricity mainly in the Craigavon, Newry, Omagh, Campsie and North Down areas.

Over 23,000 customers have been affected overall. There are over 300 incidences of weather related damage to the network such as broken lines and broken poles which are disrupting supplies.

Edel Creery, Head of Communications says that although we are seeing damage to the network due to trees down across powerlines and broken poles, the repair process is progressing well.  “Our emergency crews have been working in difficult conditions to restore power to over 18,000 customers and we will continue to respond to reports of damage and reconnect supplies as quickly and safely as possible.  Our main incident centre in Craigavon and Local Incident Centres are open and will co-ordinate the local repair process until all customers are back on supply.

“If you are without power and you have not yet reported the disruption to NIE Networks, please report the fault online at or call our Customer Helpline on 03457 643 643. Put safety first and if you do see any trees down across powerlines or broken electricity poles, keep away and call NIE Networks immediately.

“Keep an eye on Twitter @NIElectricity and Facebook nienetworks for further updates”.