NIE Networks invites you to ‘Ask the Expert’!

If you are considering building a new home, expanding your farm or extending your business premises, NIE Networks is launching a new advice service.  Specialist engineers have developed the ‘Ask the Expert’ service by introducing one-to-one sessions for customers who are looking for technical advice about their electrical connections.

Edel Creery, Connections Manager at NIE Networks, says the company is keen to meet customers’ needs in the connection market.  Edel says, “In recent months we have hosted a number of roadshows and events for our domestic and business customers across Northern Ireland.  Feedback from these customers showed us that many would like one-to-one discussions with our planning engineers before they submit their application for connection to the electricity network.  

“The connections process can be challenging to navigate, especially for first time applicants.   Our aim is to take customers through the process and give them any technical support they may require.   These sessions will offer customers time with our planning and design teams to discuss both one off and complex projects.  We aim to cover off topics such as network demand and capacity, substation location and design, legal issues, traffic management and quite simply to make the process as quick and straightforward as possible.

“These surgeries are open to all our customers who are planning new or altered connections to the electricity network, whether they are individuals, businesses or developers.”

The free sessions, which are one-to-one and last around 45 minutes, are being held at our network of local offices in Belfast, Omagh, Campsie, Craigavon and Ballymena.  The first session will be at our Channel Wharf office in Belfast on 20th February 2018. You can book here  or find out more about getting connected at our Connections section or by calling our Customer Helpline on 03457 643 643.