NIE Networks continues to restore power following Storm Hector – 19,000 customers back on supply

NIE Networks emergency crews have restored power to the majority of customers affected by Storm Hector which brought high winds and gusts of over 70mph to Northern Ireland last night.  Over 300 incidences of weather related damage to the network disrupted electricity supplies as the storm brought down powerlines.

Currently there are around 4000 customers without power and NIE Networks teams have been working since yesterday to restore power.  The numbers of customers without power could increase this afternoon as we isolate lines to safely carry out repairs.

Edel Creery, Head of Communications at NIE Networks says although there has been damage to the network, the repair process is progressing well.  “The damage caused by Storm Hector includes powerlines brought down by falling trees and poles broken by the high winds.

“We have been working in difficult conditions throughout the night to restore power to customers and we’ll continue to respond to reports of damage and reconnect supplies as quickly and safely as possible.  Our main incident centre in Craigavon and Local Incident Centres in Northern Ireland are open and will co-ordinate the local repair process until all customers are back on supply.  

“If you are without power and you have not yet reported the disruption to NIE Networks, please report the fault online at or call our Customer Helpline on 03457 643 643.  Put safety first and if you do see any trees down across powerlines or broken electricity poles, keep away and call NIE Networks immediately.

“We may need to take customers off supply to facilitate repairs but please keep an eye on Twitter @NIElectricity and facebook for further updates.”