Majority of customers restored – repair process will continue this evening

Over 21,000 homes and businesses have been restored to power and NIE Networks emergency crews are currently repairing the damage  caused by Storm Hector. Around 2000 customers remain without electricity with Craigavon being the worst affected area. Severe winds, the highest recorded speeds in June since 1962, swept across Northern Ireland during the night, bringing down trees and branches across power lines and breaking poles.


NIE Networks emergency crews are replacing broken poles, clearing trees and branches and replacing and reconnecting overhead powerlines as part of the widespread effort to restore power.  Our crews will work into the evening and our main incident centre in Craigavon will co-ordinate the local repair process until all customers are back on supply.  

Edel Creery, Head of Communications at NIE Networks reminded customers to contact NIE Networks if their power is disrupted.  “We would remind customers that if they do lose electricity supplies they should report the fault online at or call our Customer Helpline on 03457 643 643.  Put safety first and if you do see any trees down across powerlines or broken electricity poles, keep away and call NIE Networks immediately.

NIE Networks is reminding customers of the precautionary measures to take in the event of a power cut:

•    Never approach broken lines or damaged poles, and keep children and animals away – report damage to NIE Networks on 03457 643 643
•    If you are using a generator, be careful where you site it in case of carbon monoxide poisoning
•    Turn off electric cookers, ovens, irons etc. if electricity supply is lost
•    Check on elderly neighbours
•    Leave a light switched on so you know when power has been restored
•    Take care if using candles, oil lamps or other naked flames
•    Test smoke alarms with fresh batteries
•    Ensure adequate ventilation if using gas batteries.

“Keep an eye on Twitter @NIElectricity and facebook nienetworks for further updates.”