NIE Networks’ emergency crews have been working since the storm hit on Tuesday evening to restore power to over 25,000 properties. Repair teams will be working into the evening and night to ensure all customers have power restored.
The remaining 58 faults require significant work and resource involving our tree cutting, excavation and reinstatement, traffic management and overhead lines teams. All available employees are involved in restoration efforts with crews from across Northern Ireland being moved into the worst affected areas in order to bolster restoration efforts.
Contact agents will be available throughout the day to provide updates to those still without power. Customers can contact us on 03457 643 643 or via social media channels. As many of the remaining faults affect less than ten customers, they will no longer show on the Powercheck application on the NIE Networks’ website.
Sara McClintock, Communications Manager at NIE Networks, said, “We would ask any customer still without power due to Storm Eleanor to remain patient. We are consistently working through all remaining faults and are ensuring that all available employees are being best deployed to restore your electricity supplies. “In many areas conditions on the ground are very wet and difficult due to the rain. “As always, we would remind the general public to stay safe and never approach broken lines or poles.”