NIE Networks continues to restore power following Storm Eleanor – 20,000 customers back on supply

NIE Networks emergency crews have restored power to the majority of customers affected by Storm Eleanor, which brought high winds and gusts of over 70mph to the southern counties of Northern Ireland last night.  Over 400 incidences of weather related damage to the network disrupted electricity supplies as the storm brought down powerlines.

Currently there are around 3000 customers without power and NIE Networks teams have been working through the night as part of a widespread effort to restore power.  Wind speeds overnight remained high and a Met Office yellow warning for wind remains in place for Wednesday so further damage to the electricity network is possible.  

Julia Carson, NIE Networks Communications Manager says although there has been damage to the network, the repair process is progressing well.  “The damage caused by Storm Eleanor includes powerlines brought down by falling trees and poles broken by the high winds.  

“We have been working in difficult conditions since yesterday evening to restore power to over 20,000 customers and we’ll continue to respond to reports of damage and reconnect supplies as quickly and safely as possible.  Our main incident centre in Craigavon and Local Incident Centres in Northern Ireland are open and will co-ordinate the local repair process until all customers are back on supply.  We have mobilised emergency teams from northern counties to assist in restoring power in areas where the network was damaged by Storm Eleanor.

“If you are without power and you have not yet reported the disruption to NIE Networks, please report the fault online at or call our Customer Helpline on 03457 643 643.  Put safety first and if you do see any trees down across powerlines or broken electricity poles, keep away and call NIE Networks immediately.

“We may need to take customers off supply to facilitate repairs but please keep an eye on Twitter @NIElectricity and facebook for further updates.”