Majority of customers restored - repair process will continue through the night

1700 customers remain without electricity after Storm Eleanor swept across the southern counties of Northern Ireland last night.  Over 25,000 homes and businesses have been restored to power and NIE Networks emergency crews are currently repairing the damage and restoring electricity supplies.

Severe gales, with gusts of over 70mph, swept across Northern Ireland during the night, bringing down trees and branches across power lines and breaking poles.  The worst affected areas remain the South East, mainly around the Newry, Ards Peninsula, Armagh and Downpatrick areas.
NIE Networks emergency crews are replacing broken poles, clearing trees and branches and replacing and reconnecting overhead powerlines as part of the widespread effort to restore power.  Our crews will continue to work into the evening but due to the extent of the damage, small pockets of customers in the worst affected areas may be without power overnight.
Julia Carson, NIE Networks Communications Manager reminded customers to contact NIE Networks if their power is disrupted.  “We would like to remind customers that if they do lose electricity supplies they should report the fault online at or call our Customer Helpline on 03457 643 643.  Put safety first and if you do see any trees down across powerlines or broken electricity poles, keep away and call NIE Networks immediately.”
NIE Networks is reminding customers of the precautionary measures to take in the event of a power cut:
  • never approach broken lines or damaged poles, and keep children and animals away - report damage to NIE Networks on 03457 643 643 and listen to recorded messages carefully 
  • if you are using a generator, be careful where you site it in case of carbon monoxide poisoning 
  • turn off electric cookers, ovens, irons, etc. if electricity supply is lost 
  • check on elderly neighbours
  • leave a light switched on so you know when power has been restored 
  • take extra care if using candles, oil lamps or other naked flames 
  • test smoke alarms with fresh batteries 
  • ensure adequate ventilation if using gas heaters.
Keep an eye on Twitter @NIElectricity and facebook nienetworks for further updates.