2500 customers remain off supply following Storm Eleanor


Over 400 incidences of weather related damage to the network are currently disrupting electricity supplies to around 2500 homes and businesses, mainly in Counties Down and Armagh.

NIE Networks emergency crews, engineers and resources have been mobilised from Counties Tyrone, Fermanagh and Derry/Londonderry to aid the repairs in the south and east of Northern Ireland. As programmed work on the electricity network has been cancelled for today, NIE Networks’ contractors, including SPIE, TLI and Clark Cunningham, have been working with our emergency crews to replace broken poles, clear trees and branches and replace and reconnect overhead powerlines as part of the repair process. Julia Carson, NIE Networks Communications Manager says the repair process is steady but the extent of the damage is significant.  “Our emergency crews and engineers have been out since first light, continuing to repair damage caused by Storm Eleanor. “The damage has been widespread along the southern counties with lines brought down by falling trees and poles broken by the high winds.  Some areas experienced gusts of over 70mph.  We have been working in difficult conditions since last night to restore power to over 25,000 customers and we’ll continue to respond to reports of damage and reconnect supplies as quickly and safely as possible.  Our main incident centre in Craigavon and Local Incident Centres are open and will co-ordinate the local repair process until all customers are back on supply. “We may have to take customers off supply during the day to facilitate repairs but we are focused on restoring the majority of customers by tonight. “If you are without power and you have not yet reported the disruption to NIE Networks, please report the fault online at nienetworks.co.uk or call our Customer Helpline on 03457 643 643.  Put safety first and if you do see any trees down across powerlines or broken electricity poles, keep away and call NIE Networks immediately. “Keep an eye on Twitter @NIElectricity and Facebook for further updates.”