NIE Networks restores power to 48,000 customers following Storm Ophelia

NIE Networks emergency crews have restored power to the majority of customers affected by Storm Ophelia.  Over 400 incidences of weather related damage to the network are disrupting electricity supplies to around 4000 homes and businesses, mainly in Counties Down, Armagh and Antrim.

The worst affected areas include:  Newry, Annalong, Newcastle, Dromore, Hillsborough, Downpatrick, Ardglass, Lisburn, Dunmurry and Newtownards.   

NIE Networks emergency crews replaced broken poles, clearing trees and branches and replacing and reconnecting overhead powerlines as part of a Northern Ireland wide effort to restore power.  Wind speeds overnight remained high and there may be additional damage to the network which has not yet been reported.  

Julia Carson, NIE Networks Communications Manager says although the damage to the network has been significant, the repair process is progressing well.  “The damage caused by Storm Ophelia has been extensive with lines brought down by falling trees and poles broken by the high winds.  Some areas experienced gusts of up to 70mph.  We have been working in difficult conditions since yesterday afternoon to restore power to over 48,000 customers and we’ll continue to respond to reports of damage and reconnect supplies as quickly and safely as possible.  Our main incident centre in Craigavon and Local Incident Centres across Northern Ireland are open and will co-ordinate the local repair process until all customers are back on supply.

“If you are without power and you have not yet reported the disruption to NIE Networks, please report the fault online at or call our Customer Helpline on 03457 643 643.  Put safety first and if you do see any trees down across powerlines or broken electricity poles, keep away and call NIE Networks immediately.

“Keep an eye on Twitter @NIElectricity and facebook for further updates.”