3000 customers without power in South East

13:00 Update

NIE Networks has restored power to over 49,000 homes and businesses across Northern Ireland, following damage to the electricity network caused by Storm Ophelia. 

Over 400 incidences of weather related damage to the network are currently disrupting electricity supplies to around 3000 homes and businesses, mainly in Counties Down, Armagh and Antrim. 


The worst affected areas include:  Newry, Annalong, Newcastle, Dromore, Hillsborough, Downpatrick, Ardglass, Lisburn, Dunmurry and the Ards Peninsula.  NIE Networks emergency crews, engineers and resources have been mobilised from Counties Tyrone, Fermanagh and Derry/Londonderry to aid the repairs in the south and east of Northern Ireland.  

Julia Carson, NIE Networks Communications Manager says if any customer is without power, and has not yet reported it, they should contact NIE Networks.  “If you are without power and you have not yet reported the disruption to NIE Networks, please report the fault online at nienetworks.co.uk or call our Customer Helpline on 03457 643 643.  Put safety first and if you do see any trees down across powerlines or broken electricity poles, keep away and call NIE Networks immediately.

“Our emergency crews and engineers have made good progress, continuing to repair damage caused by Storm Ophelia.  The damage has been extensive with lines brought down by falling trees and poles broken by the high winds.  Some areas experienced gusts of up to 70mph.

“We may have to take customers off supply during the day to facilitate repairs but we will endeavour to restore the majority of customers today.  

“Keep an eye on Twitter @NIElectricity and facebook nienetworks for further updates.”