As part of our network investment plans at NIE Networks, we're upgrading electricity meters across Northern Ireland. If you've received a card/letter, you can contact us on the number provided or our staff may call at your home to complete the work or arrange a suitable time. If you're not in, a card will be left to allow you to contact NIE Networks directly via a freephone number to arrange access.
In some cases, for example, where there is access to the meter in an outdoor meter box or enclosure, it may be changed while you are not at home. A card will be left to advise you that it has been changed.
All employees working on behalf of NIE Networks carry identification, wear identifiable uniforms and drive marked vehicles. If you are unsure, please read our Quick Check 101 for more information, contact us or get in touch by calling our customer helpline on 03457 643 643.