Our commitment to you

At Northern Ireland Electricity Networks (NIE Networks) we aim to provide a first-class service and value for money to all our customers including:

  • having responsive and knowledgeable staff to help advise you on all the services we provide.
  • ensuring our services are accessible to all our customers.
  • making it easy for you to contact us.
  • dealing quickly and effectively to resolve any problems you tell us about.

Read more about our codes of practice.

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