Majority of customers restored - repair process will continue through the night

03/01/2018
1600 customers remain without electricity after Storm Eleanor swept across the southern counties of Northern Ireland last night.  Over 25,000 homes and businesses have been restored to power and NIE Networks emergency crews are currently repairing the damage and restoring electricity supplies.

Severe gales, with gusts of over 70mph, swept across Northern Ireland during the night, bringing down trees and branches across power lines and breaking poles.  The worst affected areas remain the South East, mainly around the Newry, Ards Peninsula, Armagh and Downpatrick areas.

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NIE Networks emergency crews are replacing broken poles, clearing trees and branches and replacing and reconnecting overhead powerlines as part of the widespread effort to restore power.  Our crews will continue to work into the evening but due to the extent of the damage, small pockets of customers in the worst affected areas may be without power overnight.
 
Julia Carson, NIE Networks Communications Manager reminded customers to contact NIE Networks if their power is disrupted.  “We would like to remind customers that if they do lose electricity supplies they should report the fault online at nienetworks.co.uk or call our Customer Helpline on 03457 643 643.  Put safety first and if you do see any trees down across powerlines or broken electricity poles, keep away and call NIE Networks immediately.  It is likely that some customers will be without power overnight as we respond to over 300 incidences of damage to the network but our staff are doing everything possible to restore power as quickly and safely as possible. ”
 
NIE Networks is reminding customers of the precautionary measures to take in the event of a power cut:
 
never approach broken lines or damaged poles, and keep children and animals away - report damage to NIE Networks on 03457 643 643 and listen to recorded messages carefully 
if you are using a generator, be careful where you site it in case of carbon monoxide poisoning 
turn off electric cookers, ovens, irons, etc. if electricity supply is lost 
check on elderly neighbours
leave a light switched on so you know when power has been restored 
take extra care if using candles, oil lamps or other naked flames 
test smoke alarms with fresh batteries 
ensure adequate ventilation if using gas heaters.
 
 
Keep an eye on Twitter @NIElectricity and facebook nienetworks for further updates.