Storm Ophelia, NIE Networks response

16/10/2017
20:00 Update

At 19:45 around 21,000 customers are without electricity across Northern Ireland with power now restored to 24,000 customers. The number of customers affected by power cuts is still expected to rise as strong winds gusting to 60-70 mph continue to sweep across the country and in particular the Antrim and Down coasts.


All of our 12 Local Incident Centres are open with our engineers and emergency crews responding to faults and working to restore customer supplies in extremely poor conditions.

Customers should call 03457 643 643 to report the location of damage to the electricity network. If customers reporting network damage are not answered by a call handler due to call volumes there will be a facility to leave a message.

Updated information will be provided regularly and NIE Networks has asked that customers listen to their radios, visit our website (nienetworks.co.uk) or follow us on Twitter - @NIElectricity - for updates.

Sara McClintock, NIE Networks Communications, said: "NIE Networks staff are continuing to respond to faults as they arise on the electricity network. We will be working into the night to do all that we can to restore electricity supplies to our customers as quickly and safely as we can”
NIE Networks is reminding customers of the precautionary measures to take in the event of a power cut:
never approach broken lines or damaged poles, and keep children and animals away - report damage to NIE Networks on 03457 643 643 and listen to recorded messages carefully

  • if you are using a generator, be careful where you site it in case of carbon monoxide poisoning
  • turn off electric cookers, ovens, irons, etc. if electricity supply is lost
  • leave a light switched on so you know when power has been restored
  • take extra care if using candles, oil lamps or other naked flames
  • test smoke alarms with fresh batteries
  • ensure adequate ventilation if using gas heaters.