NIE Networks response to Storm Ophelia

16/10/2017

4.30pm Update

Presently around 18,000 customers are without electricity across all parts of Northern Ireland. Winds of 55-65 mph are causing damage to the electricity network with trees, branches and other flying debris bringing down power lines and poles which now need to be repaired or replaced.  

Winds of 55-65 mph are causing damage to the electricity network with trees, branches and other flying debris bringing down power lines and poles which now need to be repaired or replaced.  

NIE Networks expects the number of customers affected by power cuts to rise as Storm Opheila continues to make its way across the country. Wind speeds are expected to increase further especially on east/southeast coasts.

Our Incident Management Centre at Craigavon is open, as are NIE Networks’ Local Incident Centres across Northern Ireland. 

Customers who are able to report the location of damage to the electricity network should call on 03457 643 643. If customers reporting network damage are not answered by a call handler due to call volumes there will be a facility to leave a message. 

Updated information will be provided regularly and NIE Networks has asked that customers listen to their radios, visit our website (nienetworks.co.uk) or follow us on Twitter - @NIElectricity - for updates. 

NIE Networks is reminding customers of the precautionary measures to take in the event of a power cut:

  • never approach broken lines or damaged poles, and keep children and animals away - report damage to NIE Networks on 03457 643 643 and listen to recorded messages carefully 
  • if you are using a generator, be careful where you site it in case of carbon monoxide poisoning 
  • turn off electric cookers, ovens, irons, etc. if electricity supply is lost 
  • leave a light switched on so you know when power has been restored 
  • take extra care if using candles, oil lamps or other naked flames 
  • test smoke alarms with fresh batteries 
  • ensure adequate ventilation if using gas heaters.